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The Emergency Department is open around the clock treating patients who require immediate care and whose symptoms or injuries would deteriorate without intervention.
When a patient has a life-threatening condition, act immediately and call emergency number 112 without delay for help and instructions.
If you have any of the symptoms listed below, you require immediate medical attention and have to go to Oulu University Hospital Emergency Department.
Oulu University Hospital Emergency Department is open 24/7. Call the health guidance helpline 116 117 always before leaving for the Emergency Department. Your call is answered by a registered nurse who will assess your injury or symptoms and determine whether your condition requires emergency care at the Emergency Department and he or she is able to give you also the necessary guidance and instructions.
Emergency help chat - authenticate to continue to the service
The Emergency department provides treatment for patients requiring basic or special health care. Before leaving for the Emergency Department, call our round-the-clock health guidance helpline 116 117. Your call is answered by a registered nurse who will give you advice and instructions regarding your condition and assess the need for a nurse or doctor's consultation.
Patients are examined in order of urgency, not arrival. A senior nurse will assess the need and urgency of your care.
Your health issue may not require emergency treatment. In that case you get appropriate health care guidance, based on your symptoms, and you are advised to contact your health care centre the following weekday. If, however, your condition deteriorates, call the health guidance helpline 116 117.
Patients are signed in by their personal ID code and therefore you need a proof of identity (for instance your KELA card, your child's health clinic (neuvola) card) with you.
If you have been treated due to your current condition in another health care facility, please take all information regarding the consultations with you.
Bring also an updated and valid list of all the medication you use (or all prescriptions of the medicines you are currently taking).
Call the emergency number 112, where emergency response centre staff instructs you and, if necessary, calls an ambulance or other help.
Need for transport is assessed depending on the patient's ability to get to the hospital by other means, e.g. by taxi, paratransit or the patient's own means of transport.
If the patient shows no sign of impairment of conscious level, has no convulsions, does not bleed heavily or has no breathing difficulties, ambulance transfer is not normally necessary.
Ambulance paramedics examine you on site and assess the need for care and transit. If the illness or injury does not require care during the transit, the patients is instructed to use another method of transport. Sometimes the symptoms or injury can be treated at the patient's home with no need for further care.
Accident and Emergency Department treats patients requiring urgent or emergency care
The Accident and Emergency Department treats only conditions and injuries which without care within 24 hours or over the weekend would cause the patient a considerable health risk. However, a lot of patients with less serious conditions come to the Accident and Emergency Department.
The Accident and Emergency Department provides first aid for injuries and care for conditions requiring immediate medical intervention. Such conditions include for instance the following:
Health care guidance and assessment of need of treatment at the Emergency Department.
tel. 116 117 (Medical Helpline)
Visiting address Oulun yliopistollinen sairaala (Oulu University Hospital, OYS) Kajaanintie 50, entrance A1
Postal addressOulun seudun yhteispäivystys, PL 20, 90029 OYS
Invoicing and insurance issues Tel. 08 315 2031
Paediatric accident and emergency unit attends on all under-16-year-olds with the exception of accidents and injuries between 24:00 and 8:00. Paediatric accident and emergency unit shares facilities with Paediatric and adolescent clinic, entrance A5.